Shipping


Shipping Policy PoxyArt (Pty) Ltd

SHIPPING COSTS

Fees are automatically calculated according to your delivery postal code and package weight upon checkout.

PoxyArt is based in Johannesburg, surrounding areas are considered as local courier areas. You can download the Postal Code List to determine under which area you fall. Postal Code List

We use The Courier Guy for all our shipping and you will be charged according to their pricing structure.

 

SHIPPING TIMES

All orders are processed within 1-2 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days, if there will be a significant delay in shipment of your order, we will contact you via email or telephone.

LOCAL AREAS

Usually delivered the next business day after shipping.

MAIN CITIES IN SOUTH AFRICA

Usually delivered 1-2 business days after shipping. Depending on weather delays.

Road Freight 3-5 working days after shipping.

OUTLYING AREAS IN SOUTH AFRICA

Usually delivered 1-3 business days after shipping (dependent on your area).

Road Freight 3-5 working days after shipping (dependent on your area).

 

SHIPPING OPTIONS

LOCAL 1 Courier

(Pretoria, Midrand, Sandton, Johannesburg, Krugersdorp)

Packages up to 30 kg – R 68

Packages over 30 kg – R 68+ R 4 per additional kg

 

LOCAL 2 Courier

(Hartebeespoort, Brits, Rustenburg, Magaliesburg, Randfontein, Vereeniging, Vanderbijilpark)

Packages up to 30 kg – R 75

Packages over 30 kg – R 75 + R5 per additional kg

 

MAIN CITIES Courier

(Bloemfontein, Cape Town, Durban, Port Elizabeth, East London, George, Kimberly, Ladysmith, Nelspruit, Polokwane, Potchefstroom, Welkom, Witbank)

Packages up to 2 kg – R 95

Packages over 2 kg – R95 + R41 per additional kg

 

MAIN CITIES Road Freight (2-5 days)

(Bloemfontein, Cape Town, Durban, Port Elizabeth, East London, George, Kimberly, Ladysmith, Nelspruit, Polokwane, Potchefstroom, Welkom, Witbank)

Packages up to 20 kg – R 140

Packages over 20 kg – R140 + R7 per additional kg

 

OUTLYING AREAS Courier

Packages up to 2 kg – R 170

Packages over 2 kg – R170 + R48 per additional kg

 

OUTLYING AREAS Road Freight

Packages up to 20 kg – R 210

Packages over 20 kg – R 210 + R 15 per additional kg

 

SPECIAL TRIP

Should your location fall under a special trip, as defined by the courier guy, your shipping will not be automatically calculated by the website. please forward YOU’RE order confirmation to info@poxyart.com and One of our team members will get back to you shortly with a courier price.

Please do not make payment before you have a courier cost as you will then have to make a separate payment just for the courier fee.

 

OUTSIDE SOUTH AFRICA

We currently do not offer any shipping outside of South African borders.

 

For a detailed postal code list please download the Postal code list Here to see under which shipping class you fall.

 

SHIPMENT TRACKING

Your shipment will be assigned a Tracking Number upon collection. Please note: this Tracking number is not automatically forwarded to you, but you may request this at any time. We do track all shipments on our side and will alert you of any delay via email or phone call. We ship exclusively via The Courier Guy.

DAMAGES

PoxyArt is not liable for any products damaged or loss during shipping. If you received your order damaged, please contact us via info@poxyart.com. Please save all packaging materials and damaged goods and please take photos for future reference.